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booking policies

Please note the payment and cancellation terms, which are specific to the venue you are booking at:

 

For 2023 Events at Villa Sumaya:
 
Payment Policy:

Deposit to reserve your space: $600

 

The remaining balance is required on or before 60 days prior to the retreat start date.

 

Retreat bookings are generally processed via We Travel  - which accepts direct deposits (free), debit, and credit cards (2.9% added fee). Payment can also be made via bank wire transfer (US or international) or Venmo if preferred.

 

Cancellation & Refund Policy: 

If you cancel before 90 days in advance of the retreat start date: 50% of the deposit is refunded.

 

If you cancel 90-61 days in advance of the event, no refund of the deposit is provided. Unless your spot can be filled within contract, and then 50% of the deposit is refunded. 

 

Full payment is due on or before 60 days out from the event. If you cancel within 60 days of the retreat start date: No refund on full payment is provided. But if we can fill your spot within contract, we'll provide a refund minus the full deposit. No refund is provided if you miss the event or part of it for any reason. 

Event Cancellation:

Storyteller Within reserves the right to cancel any program at any time. Retreats have final confirmation on or before 60 days out. If an event is cancelled, you will be fully refunded your retreat fees. 

 

Exception: Storyteller Within is not liable for events beyond all control - such as natural disasters, political upheaval, countrywide travel restrictions or other such unexpected circumstances - that would necessitate cancellation of the event.

 

Travel Insurance: 

To protect your investment, including travel costs, against unforeseen circumstances, travel insurance is strongly advised for all participants.

 

For maximum coverage, purchase a 'cancel for any reason policy' upgrade option which covers a high percentage of your non-refundable costs. These policies often need to be bought 14-21 days after booking and have a 48 hours prior to departure cancellation window. Available from insurance companies like Trawick International and Travel Guard. 

women's retreat group
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